Our Ambassadors

The Consultants Who Deliver the Work.

You need someone who can teach a 3D printer to a room of teachers, run forty middle schoolers without losing control, and represent your organization to a funder — in the same afternoon. That is not a technician. We have fourteen of them, every one currently meeting or exceeding their commitments, including the freshmen.

The room, the printers, and the curriculum are the packaging. The Ambassadors are the product — and this page is the standard that makes that claim inspectable rather than merely asserted.


The credential

Four Levels

Advancement is earned on observed evidence, never on tenure. A capable second-semester freshman outranks a disengaged senior, and our current cohort already demonstrates that. Nobody deploys to your site without being credentialed for it — not as a favor, not under deadline, not because they are keen.

Associate Internal only, always paired
  • Level 1 across all six domains
  • Onboarding and safety module complete
  • 15 hours of paired delivery logged
Not deployable
Facilitator Internal, independently
  • Level 3 in facilitation, curriculum, and safety
  • 40 delivery hours logged
  • Two observed facilitations scored to standard
  • One activity documented to template standard
Not deployable
Field Deployable to your site
  • Level 3 or above in all six domains — no gaps, because a client site offers nowhere to hide one
  • 80 delivery hours, at least 20 with an unfamiliar audience
  • Three observed facilitations, at least one off-site, scored by a Field Lead who was not their trainer
  • One documented adaptation: something failed and they recovered it, written up in their own words
  • Safety and compliance module, including the client-staff rule and the data boundary
  • Background check where the engagement requires one
$22/hour on deployment
Lead Supervises deployments
  • Level 4 in facilitation, curriculum, and professional representation
  • 12 completed deployments
  • Two Field Ambassadors assessed and advanced
  • One program built or substantially rewritten and run by someone else
Carries the First Cycle gate
Nobody is credentialed for a client site having only seen things go rightThe documented adaptation is the benchmark that matters most on your site. Equipment fails, a room turns, a plan stops landing. We want evidence the person in your building has already recovered from that once, in writing, in their own words.
What we score

Six Competency Domains

Drawn directly from the problem you are trying to solve. Benchmarks are observable, not self-reported: “understands safety procedures” is not a benchmark, “halted an activity and executed the documented response” is.

01

Technical Fluency

Equipment operation, troubleshooting, fabrication, and the software behind the activity.

02

Facilitation

Group management, pacing, reading a room, recovering attention.

03

Curriculum Delivery

Running a program as written, and adapting it live when it is not landing.

04

Professional Representation

Client-facing conduct, communication, and judgment in someone else’s building.

05

Safety and Compliance

Risk recognition, documented response, supervision rules, data boundaries.

06

Systems and Documentation

The operating system, capturing evidence, writing something another person can run.

Scored One to Four

1ExposedHas seen it done
2AssistedCan do it with someone alongside
3IndependentCan do it unsupervised, to standard
4InstructionalCan teach it, assess it, and correct someone else doing it

Domain 6 is the one most easily skipped and the one that decides whether a program survives the person who built it. Assessment runs against a written rubric, scored during the activity rather than recalled afterwards, by someone who was not the candidate’s primary trainer. Field and Lead recertify annually, with automatic review after any safety incident, any client complaint, or any twelve-month gap without a deployment.

Parallel credential

Technical Specialist

Setup Days are not facilitation work, and sending a strong facilitator to configure integrations is how the field bench gets quietly drained. So the technical track is a parallel credential, not a higher one. An Ambassador may hold Field, Technical, or both.

  • Level 3 in technical fluency, Level 4 in systems and documentation.
  • Level 2 in professional representation, because Provision is client-facing even when it is remote.
  • Two supervised provisioning runs completed.
  • One documented snapshot improvement — a client-specific configuration generalized back into the base, which is the mechanism that makes provisioning cheaper with every engagement.

How Your Day Is Staffed

  • One credentialed Ambassador, up to six contact hours, on your site.
  • A lead-supervised team day is a Lead plus two Ambassadors, and burns three credits.
  • Two Ambassadors deployed together where you cannot supply staff coverage — two credits, and you are told why.
  • Never one Ambassador alone with minors. Not waivable at any tier, price, or lead time.
How they appear publiclyAmbassadors are listed under pseudonyms with real credentials. The credential is the point — this is the caliber of person who would be running your program — and profiles draw from credential level and domain scores, never from identity.
What they are paid

$22 an Hour on Deployment, Whatever You Paid Us.

Paying an Ambassador a percentage of your fee is the intuitive design and it is the wrong one. A percentage pays less on a discounted tier for identical work, so a sponsored nonprofit’s day would compensate the same person at a fraction of a corporate day.

The deployment rate is flat and anchored to the work. Your tier determines what the Hub earns. It never determines what the Ambassador earns.

  • Every paid hour at the same rate — prep, travel, and on-site alike. Splitting the day into premium and standard hours would save us about forty dollars and create a timekeeping argument every single time.
  • A premium above the Ambassador’s standing commitment, which is what makes the credential worth pursuing. Nobody has to be convinced to care about a status that pays.
  • Two deployments a month is a ceiling, not a target. An Ambassador who burns out in October costs more than the engagement earned.